Tuesday, April 9, 2024
I worked at RBC in Chatham back in 1991. I was right out of school and as a trainee Mr Bromley was the “man”. There were times he’d seem ultra serious and was dealing with a significant challenge and then 10 min later there would be a big smile, a kind word and a “hey bud”. It didn’t matter who you were in the organization or what level, we were all the same. I remember one day Bob said about a very significant customer situation….. “ he puts his pants on one leg at a time just like you, treat him like a human and call him” …. And he was right. I’m now a senior executive at another bank and while some of those lessons were over 30yrs ago, I’ve never forgotten Mr Bromley. RIP sir