Client Reviews

What families say about McKinlay

We’re honoured by the trust families place in us. Here are a few of the kind words they’ve shared about their experience.

Extremely kind & professional...

"My Father Walton Hahn was laid to rest this month and we used the services of McKinlay and were treated soo good. EVERYTHING went soo smooth, they were extremely kind and professional at every step. Even, spending 7 hrs on the road to get my dad to his final resting place! I have worked with many other funeral homes in the past NONE have compared to McKinlay. They have set the bar very high for the rest of the industry. Thank you to owner and staff for being so wonderful and caring. Our family can not thank you enough."

— Dave Hahn

Professional, knowledgable, & seamless service...

"Huge thank you to the individuals that we dealt with directly, including Nathan, Daniel Ouimette & Barbara. We are grateful for the truly inclusive 5 star service provided to us by McKinlay Funeral Home in Chatham. The loss of a loved one is challenging both emotionally & mentally. The professional, knowledgeable & seamless service that Nathan & his team offered, significantly simplified our process at the difficult time. We have much gratitude for the heart felt words spoken by Daniel at the service of our loved one. Thank you to Barbara for simplifying the paperwork requirements. Thank you to the entire team at McKinlay from our family ! We highly recommend!"

— R.A. Douris

Patience and understanding at every step

"Exceptional service from start to finish. The staff is wonderfully caring and compassionate in tending to every minute detail. Nathan and the McKinlay Funeral Home staff made the process very easy and guided our family every step of the way. They were welcoming in allowing us to create a beautiful tribute to our loved one. Our family was grateful for the delicious hot meal provided on site, between the afternoon and evening visitation. I commend Nathan and his staff for making sure that everything went as smoothly as possible given the circumstances. Your knowledge and expertise helped make the whole experience beautiful and not so overwhelming."

— Anne-Marie Pinsonneault

"They were an honor to deal with. Being from out of province they had everything taken care of. Communication was awesome and the care and devotion they took made everything go smoothly. I highly rate this home and all its staff as they deserve it."

— Joe Okee

I highly recommend this funeral home...

"I highly recommend this funeral home. Their professionalism and compassionate assistance is what I needed as well as the rest of my family. The reception hall was ideal as much of the family was from out of town; they did a wonderful job on the reception after the service as well as the evening meal, and members of my family were quite impressed. Their attention to detail, their demeanor in greeting people in such a situation as well as advice guiding much of the paperwork surrounding the funeral was much appreciated as they were able to carry out my mother's wishes and continued to assist afterwards. Thank you very much."

— Irene Hofstede

Easy, transparent, and pressure free...

"I heard a lot of horror stories from friends and family when I was asking around for advice in helping my dad plan his funeral. I was told to expect aggressive up-selling and guilt-selling. My experience with McKinlay was the total opposite. The planning experience was easy, transparent, and pressure free. Nathan and his team helped me deliver the funeral my dad wanted. Thank you."

— Jason Jung

Helping through a MOST difficult definitely unexpected calamity...

"Never too late to say how much we appreciate the kindness ,the caring, the help that we have experienced from McKinlay Funeral Home in Chatham. My son's death (2017/04/28). to say traumatic is too soft a word. One minute he is alive the next..dead ! Mckinlay's were there for us through all the sobbing and the tears . Helping through a MOST difficult definitely unexpected calamity. My husband and I highly recommend Mckinlay's Funeral Home."

— Donna Jewett

Have we served your family?

If McKinlay Funeral Homes has cared for your family, we’d be honoured if you shared your experience.